Hello! We're A Creative Agency in Nairobi, Kenya That Focuses On Customer Service, Call Center Outsource & social media support.

Hire Happy Customer
Strategy

Here at Happy Customer, we help businesses design and implement a strategic customer service focus program.

Recruitment

Here at Happy Customer we make sure that our customer care group is in tip top shape for you business and always hungry to provide world class service.

Research

Not forgeting research, here at Happy Customer we have made research our close routine making sure that the end product we provide to our customers is the best service being offered globally.

Training

Want to train your existing employees on great customer service, how to solve client issues, how to apologize to clients and solve difficult queries but dont have the time? No problem let us handle that for you while you focus on generating profits.

First Call Resolution

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Attained since begining

Client Average Speed

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To Answer

Dedicated Client

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Call Quality Assurance

Why Us? – Our Story

Happy Customer was an idea that was conceived in February 2016. After being in the customer service industry for more than five years, the founder of Happy Customer realized several Customer Service pains that needed solving in Kenya.

Well! It’s just not enough to have customers, it’s not enough to just have an awesome product, service, branding and marketing. To have a successful business and a defined competitive edge in this day and era, a business needs a happy client, now more than ever and here is why;

Want your Customers Satisfied?

Get this a happy customer is more likely to use your services even when you increase prices as long as they feel satisfied with your services and how you handle them

  • Incredible work! Best creative experience ever; timely, well executed and one hell of the result. Would recommend Happy Customer to anyone who is looking to revamp their identity. John K. Riley - Harvest Goods.

  • A five star agency without doubt. Hire them! John A. Adams - Repetition

  • Creativity redefined. These guys offer a unique approach to every aspect of design and the result is simply stunning. Jane Lariken - MUD Clothing.

  • Design, design and redesign is their motto. Happy Customer won't stop until they have the perfect match between functionality and esthetic. Jack Tromso - Orcha Co.

Ready to embark on something stunning with Happy Customer?

Where You Can Find Us